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+ ITCD Home > Products & Services > Onboarding
 
ONBOARDING AT HQ

Onboarding Process

Onboarding is the process of integrating new employees into NASA, preparing them to succeed at their job, and helping them become fully engaged, productive members of the Agency.

Onboarding involves collecting data from the employee needed by the Security team, the Information Technology (IT) group, the Human Resources (HR) folks, and Facilities services to equip the employee with the necessary credentials and required resources to be effective. A successful onboarding results in the new employee having the appropriate IT resources needed on their first day of employment.

To onboard a person at NASA Headquarters, several different applications are used:

  • Workforce Transformation Tracking System (WTTS): Tracks all prospective gains, losses, and moves across NASA.
  • Entrance on Duty Station (EODS): Allows new hires to verify their information and complete HR forms prior to their first day of employment.
  • System for Training and Educational Resources (SATERN): NASA training system that tracks all required training.
  • Identity Management and Account Exchange (IdMAX): Gateway to accessing multiple IT tools used for badging and application requests.
  • Enterprise Service Desk (ESD): New tool for ordering IT seats and services.

You will use IdMAX and ESD to onboard all different types of personnel.

PERSONNEL ENTRY TYPES
 

Personnel Type

CICO

Type of CICO Entry

Required

IdMAX

Type of IdMAX Entry Required

New Hire Civil Servant

Yes

Equipment, Seat, Badge, NCIC, and Background Investigation

HR creates and Sponsors the Identity

NOMAD and NCAD accounts are automatically created

IT POC would request applications, PKI, Entrust etc.

NASA to NASA Detailee

 

(Additional Information)

Yes

Equipment, Seat, Badge NCIC, and Background Investigation

 

**See Detailee process**

Sending center creates an FPPS action

IT POC would request applications, PKI, Entrust etc.

Another Federal Agency to NASA Detailee

Yes

Equipment, Seat, Badge NCIC, and Background Investigation

HR creates and Sponsors the Identity

 

NOMAD and NCAD accounts are automatically created

IT POC would request applications, PKI, Entrust etc.

IPA’s (Inter-governmental Personnel Act)

Yes

Equipment, Seat, Badge,NCIC and Background Investigation

Yes

Update Affiliation and Sponsor (AO responsibility, to be process)

Applications, PKI, Entrust etc.

Paid Interns

Yes

Equipment, Seat, Badge, NCIC, and Background Investigation

HR creates and Sponsors the Identity

 

NOMAD and NCAD accounts are automatically created

IT POC would request applications, PKI, Entrust etc.

Non-Paid Interns Grantee’s & Fellow’s

(Create Identity) 
(Modify Identity) 
(Invite User)

Yes

Equipment, Seat, Badge, NCIC, and Background Investigation

Yes

Create Identity Process Sponsor Identity Process

Applications, PKI, Entrust etc.

Contractors

(Create Identity)   
(Modify Identity) 
(Invite User)

Yes

Equipment, Seat, Badge, NCIC, and Background Investigation

Yes

Create Identity Process

Sponsor Identity Process

Applications, PKI, Entrust etc.



DOCUMENTATION
 

NOTE: Visit the new Offboarding page for offboarding documentation that was previously posted here.

Headquarters-Specific Documentation

Other Useful Reference Materials

Onboarding Foreign Nationals - Useful Reference Materials

 

TRAINING AND GUIDELINES
 

Training Modules

Brown Bag Sessions
1-hour, informal sessions cover different topics relating to onboarding.  Upcoming sessions:
Date Time location

(No sessions scheduled at this time)

 

Brown Bag Presentation Archive
Date Files Presentation Highlights

June 16, 2011

None

SecurID Token Email Notification
Affiliation Sponsor/Identity Requestor SATERN training
May 12, 2011 None

Live demonstration and discussion of CICO topics.
April 21, 2011 + View PPT File

Includes new onboarding features for IdMAX, CICO/NAMS update, CICO reminders, CICO checklist, CICO check-out process, onboarding systems for civil servants and foreign national process.
March 9, 2011
Includes types of personnel, overview of the civil servant on-boarding process, non-civil servant processing in IdMAX, invitational process, IPA process, and issues that can cause delays


SUPPORT
 

For assistance with Onboarding, contact a Customer Service Manager below:

Sharon Washington
358-2155
Stanley Artis
202-358-2032

Elaine Bowman
202-358-1342

Tuesday Dodson
358-1184
 

 







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