NASA Integrated Communication Services (NICS) – HQ TRANSITION
The NICS contract will assume responsibility for a portion of the work currently performed under the HQ Information Technology Support and Services (HITSS) contract.  
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NASA Enterprise Service Desk (ESD) – HQ TRANSITION
The ESD will provide a central service desk, service request system, and a self-help Web site. The ESD is the main interface between end users and the I3P service providers. The ESD will replace the current Enterprise Service Desk (ESD) contract.
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RSA SecurID Token Changes
In early 2011, RSA reported security breaches involving SecurID tokens. RSA reports no compromise of information relevant to NASA. However, NASA has decided to implement additional security measures within our RSA SecurID token infrastructure.
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E-mail Etiquette Campaign
The Information Technology and Communications Division (ITCD) is conducting an E-mail Etiquette Campaign to help people use e-mail more efficiently and effectively, and minimize e-mail issues to ensure everyone has a positive e-mail experience.
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Agency Consolidated End User Services (ACES) – HQ TRANSITION
The NASA agency-wide I3P (IT Infrastructure Integration Program) has begun and the End User Services segment of the program will be replacing all computer seats, mobile device seats and MFD (multi-function devices) at NASA Headquarters by November 1, 2011.
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Smartcard Awareness at NASA Headquarters
An awareness campaign to educate users on the benefits and policies on using Smartcard at NASA Headquarters
(coming soon)

Previous Projcets and Initiatives