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+ ITCD Home > Products & Services > CICO
 
CHECK IN CHECK OUT (CICO)

NOTICE:  CICO is no longer used for checking personnel in and out of NASA Headquaters -- See below for new processes

Check In Check Out (CICO) was a Web-based application used at HQ to automate and consolidate the various permissions and service requests for the on-boarding and off-boarding of employees (i.e., computers, phones, network folder access, and office space).  CICO also enabled current HQ users to request additional equipment, moves, and other services.

CICO Has Been Retired

Over the past several years, functions of CICO were systematically migrated to Agency-based systems. All remaining functions of CICO were transitioned on February 21. All open CICO requests were fulfilled and/or closed. CICO was retired on March 15, 2012.

All requests must be submitted using NAMS or ESD.


NEW PROCEDURES FOR CICO-TYPE REQUESTS
 

Requests which would have been previously submitted using CICO must now be submitted using the NASA Access Management System (NAMS) within the Identity Management and Account Exchange (IdMAX) application or the Order Services feature on the NASA Enterprise Service Desk (ESD) Web site. 

Below is a matrix of different types of functions and the corresponding system required to initiate CICO-type requests.

Previous CICO Functions
New Request Method
Account, Standard HQ Domain
IdMAX / NAMS
Application Owner
IdMAX / NAMS
Calling Card
IdMAX / NAMS
Credit Card (Purchase / Travel)
IdMAX / NAMS
Ethics Team Debriefing
IdMAX / NAMS
Fare Subsidy
IdMAX / NAMS
Keys (Office)
IdMAX / NAMS
Library Card
IdMAX / NAMS
Parking Subsidy
IdMAX / NAMS
Token (SecurID)
IdMAX / NAMS
Transfer Accounts
IdMAX / NAMS
Web Site Owner
IdMAX / NAMS

+ Detailed Matrix (Word doc)


Previous CICO Functions
New Request Method
Computer Seat
ESD / Order Services  
Fax Seat
ESD / Order Services  
Mobile Device Seat (Cell / Smart Phone)
ESD / Order Services  
Pager Seat
ESD / Order Services  
Phone, Desktop
ESD / Order Services  
Printer Seat
ESD / Order Services  
Tablet Device Seat
ESD / Order Services  
Video Conferencing Seat (WebEx)
ESD / Order Services  

+ Detailed Matrix (Word doc)

 

 
DOCUMENTATION
 

+ Checkout Checklist for Civil Servants and Contractors (59.5 KB Word doc)
+ OIG Final Checkout Record (for OIG employees)

 
TEAM
 
Sharon Washington
202-358-2155
Elaine Bowman
202-358-1342
Steve Turner
571-552-5909



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